Escalation —
in one tap.
Quickcall is OneRoad’s rapid-response layer for fleet operations. Drivers trigger immediate escalation with the right context attached — so issues are routed to the right person, fast, and actions are recorded as defensible evidence.
What Quickcall delivers
Faster response, clearer responsibility, and better traceability when something goes wrong.
Instant Escalation
Quickcall escalates issues with operational context already attached — reducing phone tag. It captures the “who, what, where” instantly.
Role-Based Routing
Not every issue should go to the same person. Quickcall routes by type — operations, compliance, or workshop — ensuring the correct role responds.
Structured Records
Escalations do not disappear into calls. Quickcall creates a structured record with follow-up actions and notes, supporting defensible outcomes.
Real-Time Priority
Quickcall events appear inside the Dynamic Dashboard where they are prioritised against other risk signals like fatigue or delays.
How Quickcall works
Tap Quickcall
Trigger instantly from the driver app.
Select Issue
Choose category to route correctly.
Attach Evidence
Add photos and notes while fresh.
Route & Record
Delivered to the right role instantly.
Quickcall connects everything.
Escalation becomes more powerful when it is linked to live fleet state, mapping, and compliance evidence.
Why this matters
In fleet operations, delays and risk often come from slow escalation and unclear responsibility.
Quickcall reduces disruption by making escalation immediate and structured. The result is faster decisions, clearer accountability, and better evidence.
Escalate faster. Act with certainty.
Quickcall turns operational disruption into structured decisions.