Update your subscription — OneRoad guide
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Fleet · account
Update your subscription

View or change your plan.

Your subscription, billing and driver/truck seats all live in the web portal. This is a desktop task — subscriptions cannot be managed from the mobile app.

01

Open your subscriptions

Subscriptions are managed on a computer, through the web portal — not the driver app.

1

Log in on a desktop

Go to app.oneroad.io in a browser and sign in with your mobile number.

2

Open Your Subscriptions

Click your account at the bottom-left of the sidebar, choose Account, then open Your Subscriptions.

Open the account menu (bottom-left) to reach your account and subscriptions.
Open the account menu (bottom-left) to reach your account and subscriptions.
02

Review your plan

See each plan’s status, billing period and quantity in one place.

1

Check your plans

You’ll see your Predictive Fleet Operations plan (billed per active driver) and any OBx Connected Vehicle Add-on (billed per truck), each with its status and billing period.

Your Subscriptions — plans, billing periods and seat quantities.
Your Subscriptions — plans, billing periods and seat quantities.
During your trial

Your plan continues automatically on the card you added at sign-up when the trial ends — there is nothing you need to do to stay running.

03

Make a change

Scale your plan or open full billing whenever you need to.

1

Adjust your seats

Use Update Drivers Quantity or Update Trucks Quantity to scale your plan up or down as your fleet changes.

2

Manage billing & plans

Click Manage Subscriptions for billing details and plan changes. Your logs and history are never affected by a plan change.

Need a hand?

Visit the help centre or email [email protected] — a person will help.

OneRoadOneRoad
The predictive intelligence layer for heavy transport. This guide is for OneRoad EWD subscribers.
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