How can we help?
Quick answers for drivers and fleet managers. If you can't find what you need, get in touch and we'll jump in.
Drivers 7 questions
App setup, logging, the fatigue clock and roadside inspections.
Is OneRoad an approved Electronic Work Diary?
Yes — OneRoad is an NHVR-approved Electronic Work Diary and supports the Standard, BFM, AFM and WA rulesets.
How do I start my free trial?
Download the app on iOS or Android and create an account. Your 14-day free trial begins straight away — you won't be charged until the trial ends.
What is the Visual Fatigue Clock?
A colour-coded dial showing your remaining legal work time. It shifts to amber before a breach and red once you are out of hours — so you know where you stand before you turn the key.
Does it work offline?
Yes. You can log work and rest without coverage — your records sync automatically once you are back online.
What do I show at a roadside inspection?
Open Inspection Privacy Mode to display the last 28 days for the officer. They can review your entries without accessing your personal data.
Can I switch phones or tablets?
Yes. Sign in on the new device and your work diary picks up where you left off.
What does the driver plan cost?
Your 14-day trial is free. After that the EWD driver plan continues automatically on the card you signed up with — see the pricing page for current rates. Cancel any time.
Fleet managers 7 questions
Live status, alerts, rulesets, exports and onboarding.
How do I invite drivers?
Create your organisation at app.oneroad.io on desktop, choose your rulesets, then invite drivers by mobile number. They install the app and appear in your fleet view.
What do managers see in real time?
Driver status (working / resting / due soon), location, upcoming breaches and exceptions. Filter by depot or region and export reports on demand.
Which rulesets are supported?
Standard, BFM, AFM and Western Australia fatigue rules.
Reports & exports
Generate audit-ready PDF or CSV records for driver activity, breaches, summaries and inspection logs. Records are retained for three years.
What do the fleet plans cost?
Three fleet plans — Plant & Machinery, Predictive Fleet Operations, and PFO + TCA. See the pricing page for current rates and volume pricing.
Do we need hardware installed?
No. OneRoad is bring-your-own-device — drivers use their phones or tablets and managers use a web dashboard. The optional OBx unit adds connected-vehicle tracking when you want it.
Data security & privacy
Data is encrypted in transit and at rest. Role-based access keeps information limited to each team member's permissions.